Infrastructure Engineer

Location – New South Wales, Australia

Job Description

Fun, rewarding, people-first culture! Flexible, hybrid working environment Employee discounts on restaurants and local gyms

About The Company

KFC is about more than just our delicious finger-lickin’ good chicken! We strive to enable every person in our business to be their best self, make a difference and have fun! Our people are our number one priority.

The Role

Working within our Technology Operations Team, our Infrastructure Engineer will contribute to managing the servers, associated infrastructure, and networks for KFC operations.

You’ll implement and maintain a complex range of enterprise systems, server hardware, software, applications, and systems.

What you’ll need to succeed

• You’re a resourceful and proactive self-starter.
• 3-5 years of IT support experience or equivalent.
• Ability to stay flexible and solution-oriented.
• Proven ability to work well in a dynamic, flexible team environment.
• Strong customer focus.
• Technical knowledge of hardware and system configurations
• Active Directory, End User Computing (imaging PC’s laptops), Mobile Device Management (Phone/Tablets), VMWare and
• Basic Networking Knowledge
• Printer and meeting room equipment management and configuration experience.
• You’ll live and breathe our people first, heart-led culture!

A day in the life of your new role

• Provide 1st/2nd and 3rd level technical support, high-level troubleshooting, and incident management support across a range of technologies.
• Monitor and manage KFC’s business-critical systems, recommending and implementing infrastructure and/or security upgrades
• Vendor management to ensure KFC’s organizational needs are being met.
• Support team members with Computer, Telephony, Mobile, Printing & Audio/Visually related matters as part of the technology operations service desk team.
• Administer and Support Servers and related services.
• Develop, test & implement new operating platforms and processes.
• Maintain Active Directory and network services (e.g., DNS).
• Develop and improve Service Catalogue offerings & Incident Management systems.
• Create/Update Documentation & Training materials.
• Administer Exchange Groups and Global contacts.
• Evaluate and install new hardware and software as required
• You will also contribute to solution architectures, strategy, standards, service definitions and methodologies for KFC’s technical architecture domain.

Why you’ll love working with us

• Signature career development and leadership programs
• Corporate KFC Culture Club initiatives, including a Headspace meditation membership for all employees
• Flexible work initiatives.
• An additional day of leaving each year to focus on your Wellbeing
• Salary continuance cover
• Monthly mobile phone and home internet contributions
• Free onsite secure parking at Frenchs Forest
• Employee discounts at KFC restaurants, local gyms, and health insurance

Ready to join KFC?

Make your next move a move to KFC. To apply, visit www.careers.kfc.com.au/corporate.

Here at KFC, we see ourselves as an equal-opportunity employer. This means it’s a level playing field for all. Our work environment is fully inclusive, and we strive for a workplace where diversity of thought and perspective is welcomed, sought out, and developed.

No matter who you are or where you’re from, people from all walks of life are encouraged to apply to join the KFC family. This means no matter your gender identity, ethnicity, cultural background, sexual orientation, disability, life stage, or other legally protected status – you’ve always got a seat at our table.

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