Hotel Operations Manager [Osaka]

Hotel Operations Manager [Osaka]

Travelodge Hotels (Asia) Pte Ltd

Travelodge Hotels (Asia) Pte Ltd. is currently recruiting a Hotel Operations Manager for its organization with immediate employment for the qualified Candidate.

Kindly read through how to apply for this available vacancy before it expires, and check out the salary, working hours, and eligibility for this position.

Job Description

Responsibilities

Hotel Operations – Normal Business

• Manage the hotel’s overall operations through cost control, guest satisfaction, brand standards, profit maximization, and employee development and retention.
• Maintain good relationships with all stakeholders, including owners, local authorities, and outsource partners/vendors.
• Providing analysis, assistance, troubleshooting, and creative solutions to business and operational challenges.
• Providing services consistent with the brand and promoting positive guest reviews.
• Developing a growth-minded team with a belief in continuous improvement, solving long-standing problems and enhancing delivery to enhance the guest experience.
• Knowledge of contributing to the composition of the hotel’s annual budget and monitoring the hotel’s performance throughout the year.
• Ensuring optimal room occupancy rates and average room rates to maximize revenue.
• Manage operations concerning brand standards, revenue, and costs.
• As a strong brand ambassador, work with your team to deliver the brand’s service experience.
• Monitoring current and future trends in industrial markets, practices, and systems and establishing action plans
• Research, analyze, and evaluate hotel operations to ensure adherence to established hotel P&Ps.
• Collaborate with the hotel team to promptly submit monthly reports to owners and corporate offices. Be on standby 24 hours a day in the event of an emergency or other emergencies.

1b. Hotel Operations – Supervisor

• As a supervisor, be a role model, share expertise and continuously inspire the front office team.
• Train, direct, problem-solve, coach, and counsel team members to ensure quality operations.
• Involved in the selection and recruitment of team members for the operations department.

2. Others 

• Occasionally it may also accommodate ad-hoc office projects or other projects.
• Participation in committees within the hotel.

Requirements

Skills

• Graduate certificate or degree in hotel management, hospitality or service
• Experience in operations manager or similar position in the hospitality industry
• Excellent organizational skills and leadership
• Commitment to providing high standards of customer service
• Knowledge of data analysis, performance/operations metrics
• Limited service hotel management and financial experience
• IT savvy

Average Salary:￥8437