Sales Manager

Sales Manager,

Crystal Inn Hotel & Suites, Salt Lake City, UT

Full Job Description

Shift: Full-time, Mon-Fri, between hours 8 am – 5 pm, hybrid-remote/WFH options after training Pay: $48,000 annually, $800+ referral bonus available, up to $2.30/hr extra, paid monthly in Superstars Incentive Bonus, paid holidays. Are you looking for a great place to work where flexible schedules don’t get in the way of your daily life? Working for Crystal Inn Hotel & Suites is not only fun but rewarding, with career advancement opportunities and unique perks!

As a Sales Manager, you will

• Establish and maintain all contractual agreements for group room blocks with review by the Home Office.
• Develop and grow various markets and transient travel through negotiated terms, such as corporate or medical segments.
• Develop wholesale relationships that complement the overall hotel strategy.
• Solicit all market segments using phones, in-person and virtual visits, trade shows, and other established strategies.
• Establish and maintain all contractual agreements for meetings (catering) facilities.
• Manage the maintenance of all meetings room, equipment, and food and beverage for catering. Must work with other departments to service the meeting space under their guidance.
• Supervise meeting banquet event orders (BEO), coordinating specific departmental duties for events.
• Oversee hotel site inspections for meetings, groups, conventions, corporate accounts, and all other markets.
• Responsible for posting all payments for group rooms and meetings.
• Maintain corporate file maintenance under the direction of the General Manager.
• Develop marketing and promotional strategies, targeting needs under the direction of the General Manager and Home Office.
• Maintain proactive sales and marketing plans under the direction of the General Manager and Home Office.
• Increase market share by using Agency360, finding business from the competitive set, maximizing the production of current corporate accounts, etc.
• Analyze the Smith Travel Research (STR) weekly and monthly reports and report findings to the General Manager, Revenue Manager, and Sales and Operations Manager.
• Participate in preparing department budget and overall sales objectives of the hotel.
• Maintain good communication channels with other hotel departments relating to the hotel’s group activities and general operations.
• Participate in weekly staff and monthly revenue meetings to review upcoming group or events.
• Maintained current and prospective client database, ensuring accessibility and compliance.
• Utilize best practices about system-wide sales policies, strategies, and programs.
• Utilize best practices of revenue management by working closely with the Revenue Manager.
• Responsible for updating associates relating to competitive changes and area events.
• Understand and execute effective sales prospecting methods.
• Review sales practices and revise strategies to meet current and future sales goals under the direction of the General Manager and Revenue Manager.
• The Control group blocks input to the property management system (PMS). Attend monthly review with Revenue Manager and send in group resumes for all applicable groups under company guidelines.
• Complete required sales reports and surveys promptly.
• 2-3 years of customer service-related experience preferred.
• 2-3 years of direct sales-related experience required.

What’s in it for you

• Paid Vacation and Holiday Pay. Vacation time accrues daily!
• Medical, Dental, and Vision benefits for full-time associates.
• $75 yearly gym reimbursement!
• Discounted hotel rates for you, your significant other, your kids, your mom, dad, and even grandma!
• $800+ referral bonus when you refer friends and family to work for us!
• Superstars Incentive Bonus, earn up to $2.30/hr extra for every hour worked, paid monthly.

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