Customer Service Representative

Customer Service Representative,

New England Air, Bristol, CT

Job Description

Our company is currently expanding. No experience is required for openings. On-the-job training is provided if accepted for a position. A customer service representative, or CSR, will act as a liaison and provide product/service information. The best CSRs are excited to help and engage with new and old customers. They’re patient, empathetic, and passionately communicative.

They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don’t have enough information to resolve customer complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. The schedule is self-set by you, so the hours are incredibly flexible. No experience is required for the openings as we provide on-the-job training.

Responsibilities

• Manage customer accounts for SRX systems
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Assist customers with gift requests and help them along with their custom program. Not only are we looking to achieve company goals, but we are also helping our customers achieve theirs.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
• As you grow in the position, you will also engage in building your team to help expand your goals.
• We are looking to fill multiple FULL and PART-TIME openings.

Job Types: Part-time, Full-time

Pay: $750.00 – $1,500.00 per week

Benefits

• Flexible schedule
• Paid training

Schedule:

Self-determined schedule

Supplemental pay types:

Bonus pay

Aimglo Say.

In conclusion, with the update in the job, listing its requirements and responsibilities, it is evident that one is aware of the requirements, skills, and salary.

Click the “Apply Now” button to secure a chance to work as the Customer Service Representative.

As you get updates about the Customer Service Representative, please bookmark our website Aimglo and share this post with your friends.