Field Auto Adjuster

Field Auto Adjuster,

Allstate, Milford, CT

Full Job Description

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands, and taking bold steps to serve customers’ evolving needs better. That’s why now is an exciting time to join our team.

You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good. You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity, and accountability are paramount.

We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team to serve our customers and communities. A shared purpose drives everything we do at Allstate: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years, we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face.

We acted with conviction to advocate for seat belts, airbags, and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims, and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

A day in the life of a Field Auto Technical Adjuster:

• Communicate empathetically with customers and help them through their claim process in a fast, fair, and accessible manner
• Efficiently write or review accurate estimates and supplements based on physical inspections
• Review, reconcile, and negotiate with, repair facilities, customers, and claimants
• Perform parts searches
• Work in multiple workstreams (Field Inspections, Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)
• Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.

You’re provided with comprehensive training:

• We cover the cost to help you study for and earn your license
• We offer full paid virtual training plus on-the-job training
• Ongoing training opportunities for continuous improvement

Notice of Licensing Requirement

• As a condition of employment, your office/area may require you to obtain an adjuster and an appraiser license.
• If required, the Hiring Manager will work with you and the Centralized Licensing team to ensure that you are correctly licensed.

What’s in it for you

• The compensation range for this position is based on experience and qualifications.
• Paid training and licensing
• Internet reimbursement
• Generous paid time off (PTO)
• Tuition reimbursement
• Discounted gym memberships
• Cafeteria-style health insurance plan- starts on day one!
• 401K match and pension plan
• Volunteer opportunities + matching donations
• Visit AllstateGoodLife.com to learn more
• Company Vehicle (vehicle dependent on mileage and area of coverage) and cell phone may be provided based on business need Qualifications:
• You are a high school or GED graduate
• You have 18 months or more of Auto Estimating / Body Shop / Insurance experience
• You have prior experience using auto estimating programs such as CCC One, Audatex, or Mitchell
• You enjoy the ability to work independently, traveling to various locations to restore peoples’ lives through outstanding customer service.
• Previous customer service experience
• Value providing an effortless customer service experience
• Are organized and able to multi-task in a fast-paced environment
• They are known for clear and professional communication – both written and verbal
• Being bilingual and having prior military experience is a plus
• This position is not available for California, Alaska, and Hawaii residents

Where will I work?

• Candidate must reside in Milford, CT area.
• Work schedule: To be determined based on business needs
• Weekend rotations with comp day New Hire

$5,000 New Hire Sign-On Bonus! Compensation offered for this role is $56,600.00-$80,100.00 per year based on experience and qualifications. The candidate(s) offered this position will be required to submit a background investigation, including a drug screen. The Company’s policy is to employ the best-qualified individuals available for all jobs.

Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited.

This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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