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Assistant Conference and Events Sales Manager

Website Hilton Hotels & Resorts, Hilton

To fill the earth with the light and warmth of hospitality by delivering exceptional experiences

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Job Details

  • Name:  Assistant Conference and Events Sales Manager
  • Location: Mainz, Germany
  • Title of Company:  Hilton Hotels & Resorts, Hilton
  • Country: Germany
  • Employment Type: Full time
  • Salary: 71.148 € per year

Company Description

A Conference and Events (C and E) Assistant Sales Manager will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value.

Hilton hotel is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Their vision “to fill the earth with the light and warmth of hospitality” unites them as a team to create remarkable hospitality experiences worldwide every day.

As C and E Assistant Sales Manager, you will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations.

The C and E Assistant Sales Manager will develop the Team by coordinating an onboarding plan and continued development efforts to ensure that the C and E.

They are fully prepared to offer an exceptional conference and event experience; specifically, a C and E Assistant Sales Manager will perform the following tasks to the highest standards:

  • Assist the Conference and Events (C and E) Sales Manager to maximise conference and banqueting revenue and profit through proactive selling techniques, calendar and time management
  • Ensure the highest standards of the meeting and banqueting business processes
  • Ensure the C and E Sales Team has the skills and knowledge required for high-level performance
  • Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members
  • Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used
  • Ensure company/department-specific induction/onboarding plan for Revenue/C and E/
  • Maintain consistent communication with the Training and Development department to ensure
  • Teams at all levels are trained and developed through structured training calendars and programs.
  • Maintain solid internal control of the working environment, such that it is always in compliance with Hilton and the Hotel brand’s policies and procedures
  • Ensure communication meetings occur and are accompanied by documentation/minutes every month
  • Manage staff performance in compliance with company policies and procedures
  • Recruit, manage, train and develop the C and E Team.

A Conference and Events Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Demonstrated previous experience in a similar role
  • Excellent German and English language skills (verbal & written)
  • Proven commercial acumen
  • Ability to demonstrate negotiation and influencing skills
  • Effective management skills
  • Ability to manage conflict effectively
  • Positive attitude and excellent communication skills
  • Ability to work under pressure

It would be advantageous for you to demonstrate the following capabilities and distinctions in this position:

  • Previous experience working within the hospitality industry
  • Commercial and industry knowledge

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