Website Uber
We reimagine the way the world moves for the better.
Restaurants Account Manager
Lyon, France
About The Company.
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention has carried on. We’ve grown into a global platform, moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters happen at the push of a button for everyone, everywhere.
Job Description.
Despite being a worldwide company, Uber Eats’ path to success originates from a strong local presence, deeply involving our restaurants and couriers in this journey. The Key Account Managers embody this strategy by driving the development of specific cities and areas, focusing on top restaurants.
Responsibilities.
- Take complete ownership of your restaurant portfolio and drive the business and operational performance.
- Identify and initiate new partnership opportunities with top restaurants in your city.
- Champion deep relationships with top restaurant partners, identifying and acting on opportunities to grow their delivery business.
- Solve complex issues by ensuring our customer service is prioritised and solved efficiently.
- Drive on-the-ground knowledge and context about the city you operate into the wider Uber Eats France team.
- Act as an ambassador of Uber Eats’ mission, brand, and product.
Requirements.
- Minimum one year of professional experience in either Account Management /Start Up or Consultancy.
- Full proficiency in French & English.
- Strong motivation and passion for working with top restaurants and building a business together.
- Ability to run analysis and/or understand data and transform it into relevant insights.
- Extraordinary listening, communication and organisational skills.
- Effective at operating under pressure and meeting tight deadlines.
- Highly autonomous – able to work with minimal oversight.
- Problem-solving skills: when you see a problem, you work hard and think out of the box until you fix it.
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