Website Harvey Nichols
Hotel Sales Manager
London
Job Description.
As Hotel Sales Manager, you will be responsible for developing and implementing our sales strategy to hotel partners globally and locally. The primary focus will be securing partnerships and accelerating customer acquisition and sales across all HN stores.
Responsibilities.
- Leading the strategic approach to activating partnerships with global and local hotel partners.
- Coordinating the strategy across head office functions and regional stores to ensure a streamlined approach, accelerating the speed to market.
- Create an approach to deliver multi-layered partnerships encompassing all hotel/hospitality functions.
- Build a pipeline of new partners and negotiate mutually beneficial partnerships, positioning Harvey Nichols as the Department Store partner of choice.
- Undertake a full review of the existing partnership portfolio and the current sales approach and prioritise those channels that will deliver the best ROI to the business.
- Maximise revenue-generating opportunities within the existing portfolio of partnerships.
- Focus on major global hotel partners to drive high-level and high-visibility partnerships.
- Collaborate with all internal stakeholders to ensure a high awareness of all activities. This will include, but not be limited to, Marketing, Retails Finance, IT, F&B and Operations.
- Collaborate with all Store Directors and local teams to understand hotel partnerships’ specific business needs and requirements.
- Network at a senior level across hotel and hospitality segments.
- Develop a consistent offer across all stores for both existing and future partners.
Requirements.
- Significant previous experience within the hotel and hospitality industry.
- Demonstrable track record of working with major global organisations and developing multi-layered partnership programs.
- Full understanding of hotel organisational structures and how to leverage all areas of these businesses, including GMs, concierge, sales, marketing, and events.
- A strong existing network of contacts at a senior level within the hotel and hospitality industry at a global and local (UK) level.
- Working knowledge of the premium retail sector.
- Has worked in complex organisation structures and understands how to lead and influence multiple levels of the business.
- Experience in working with multiple sectors to develop commercial partnerships.
- Preferably has worked for organisations with a global footprint and multiple operational locations.
Skills.
- A natural at developing multi-layered partnerships in the hotel and hospitality space.
- Not afraid to implement change to established approaches and ways of working.
- Can work with a complex organisational structure.
- A great communicator, collaborator and influencer both internally and externally.
- An excellent team player who can work well across all internal stakeholders at a senior level.
- An excellent external networker with existing hotel and hospitality contacts.
- Entrepreneurs have the ability to generate new ideas, markets and revenue streams.
- A straightforward and analytical approach to delivering revenue opportunities that meet the requirements of the wider business.
- Attention to detail with a high level of execution.
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