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national cleaning 1

Customer Service Officer

Website national cleaning

Customer Service Officer

national cleaning

Job Description

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Utilize available resources to offer precise information clearly and concisely.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Excellent communication and presentation skills.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Excellent computer skills.
  • -Transferable residence permit in Kuwait

 

Job Details

  • Job Location: Kuwait
  • Company Industry: Aviation Support Services
  • Company Type: Employer (Private Sector)
  • Job Role: Customer Service and Call Center
  • Employment Type: Full Time Employee
  • Monthly Salary Range: Unspecified
  • Number of Vacancies: 15

Preferred Candidate

  • Years of Experience Min: 1 Max: 2
  • Residence Location: Kuwait
  • Gender: Female
  • Degree: Bachelor’s degree / higher diploma
Average Salary: KWD260

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