Customs Agent CONTACTS

• EX2200DDB
• Madrid, Community of Madrid, 28042, Spain
• Category – Operations
• Posted Date – 10/11/2024
• Professionals
• Part-time
• Temporary
• Mixed Shift
• Express
• No travel required

Job profile:

The main functions of the position will be:

• Telephone service: receiving and issuing calls to previously imported customers to explain the customs clearance process.
• Direct telephone contact, via email, etc., with clients.
• Inform the client about taxes, agencies, customs legislation, etc.
• Registration of all information in the system and calculation of costs according to origin and type of merchandise.
• Obtain all the information/documentation necessary to carry out customs clearance quickly.
• Troubleshooting.

Place of Work: Madrid.Working hours: 25 hours/weekTime slot: 9:00 a.m. – 8:00 p.m.Contract: Temporary, through ETT

Candidate profile:

• Training in Administration or similar.
• Previous experience in a Call Center/Front.
• Knowledge of computer tools: Excel, Word, Access…etc. Experience in managing them.
• Valuable knowledge of GEMA, NPTS, etc.
• Knowledge of International Trade and customs legislation.
• English high level.
• High management skills stress tolerance and learning ability.
• Accustomed to working with high volumes and in a team.

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