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Website AmericasBest contacts and eyeglass

AmericasBest contacts and eyeglass

Front Desk Receptionist have become some of the most attractive positions in the job sector as they produce potential formats like benefits and experiences.

You want to know more procedures that guarantee employment; the requirements, skills engagement, or responsibilities modify the occupation.

Job Details

  • Job Category: Front Desk Receptionist
  • Location: 2600 University Ave suite 220, West Des Moines, IA 50266, USA
  • Salary: USD 16.07 per hour
  • Employment Type: Part-time
  • Name of company: AmericasBest contacts and eyeglass
  • Availability: Open

Company Description

America’s Best is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. The America’s Best brand continues to grow, with 800 stores and counting.

Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a low price.

Front Desk Receptionists have become some of the most attractive positions in the job sector as they produce potential formats like benefits and experiences.

You want to know more procedures that guarantee employment; the requirements, skills engagement, or responsibilities modify the occupation.

At National Vision, everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store.

They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers on the phone or in person.

Responsibilities

  1. Ensures high-quality customer service while following all safety protocols.
  2. Ensures a smooth flow of customers through the store.
  3. Answers, screens, and forwards incoming phone calls by National Vision protocol.
  4. Processes and understands managed care plans while obtaining document information from the insurance company as needed.
  5. Provides customers with basic and accurate information.
  6. Schedules and confirms appointments, follow-up visits, and classes.
  7. Files all patient records daily and pulls patient files for the next day’s appointments.
  8. Checks order status and notifies customers when orders are in or of any delays.
  9. Keeps reception area tidy and presentable with all necessary materials.
  10. Receives, sorts, and distributes daily mail/deliveries and maintains inventory of office supplies.
  11. Participates in regularly scheduled mandatory communication meetings.

Qualification

  1. Experience as a Receptionist, Front Office Representative, or similar role is preferred but not required.
  2. 0-2 years related experience or training preferred.
  3. Experience handling multiple phone lines preferred.
  4. Strong customer service skills required
  5. Strong organizational skills required
  6. Education: High School Diploma or equivalent.

We are an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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