- Full Time
- 1 Saarinen Circle, Sterling, VA 20166
- 18.62 EURO / Hour
- Air France & KLM profile
- Salary: 18.62
- April 26, 2025
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Air France & KLM
Full job description
About Air France-KLM
A global player with a strong European base, the Air France-KLM Group’s main areas of business are passenger transport, cargo transport and aeronautical maintenance.
Air France-KLM is a leading airline Group in terms of international traffic on departure from Europe. It offers its customers access to a worldwide network, covering over 300 destinations thanks to Air France, KLM Royal Dutch Airlines and Transavia, mainly from its hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol.
Together with its partners Delta Air Lines and Virgin Atlantic, Air France-KLM operates the largest transatlantic joint venture, with more than 340 daily flights.
The Position
By joining Air France & KLM you will become part of a worldwide team dedicated to providing consistent high quality of service to our customers by embodying the Air France KLM Caring Attitude & Signatures of Service:
- Show you care for the customer
- Show your dedication to the customer and their experience
- Anticipate and adapt to the customer’s needs
- Go the extra mile to make the customer’s Air France-KLM experience memorableBe willing to help customers and be attentive to their needs
Key Responsibilities:
- Commit to our Customer Service and Quality Standards
- Ensure the customer experiences the Air France values of Excellence, Elegance, Pleasure & Respect at every step of their journey
- Maintain a high standard of safety and security according to the Air France & KLM safety policies
- Check-in passengers with a focus on security, safety, and accuracy while delivering exceptional Air France-KLM experience to each customer
- Perform gate and boarding duties ensuring flight security, punctuality, and superior customer service
- Meet and greet arriving flights, escort any passengers requiring special assistance, and ensure the correct process of the flight through US Customs & Border Patrol
- Welcome and assist customers in the Air France lounge, ensuring that they experience the relaxation, comfort and tranquility expected in an Air France lounge
- Acquire and deploy new skills and knowledge by attending trainings and keeping up to date on current company policies and procedures
Job Requirements:
- Provide a safe and secure flight handling for arrivals and departures
- Possess passion for delivering exceptional customer service
- Be excited to represent a legacy brand with rich heritage and outstanding reputation
- Knowledge of Amadeus, Altea DC, WorldTracer etc. are preferred
- Shift work is required, including nights, weekends and holidays
- Knowledge of Word and Excel are preferred
- Be at least 18 years of age
- Pass an extensive post offer pre-employment background check and pre-employment drug test
- Ability to move about to accomplish tasks and from one worksite to another within the Station
- Ability to remain in a stationary position, often standing for prolonged periods
- Ability to occasionally lift heavy bags or items weighing up to 50 pounds
Key Job Competencies:
- Customer Focus
- Impact
- Technical and Professional Knowledge
- Teamwork
- Detail Oriented
- Safety & Security Oriented
Job Specifics:
- Regularly rotating shifts within hours of operation
- $17/hour, to be increased to $17.50/hour after six months of continuous service, and to $18/hour after one year of continuous service
- 25-35 hours / week (during the winter season), up to 40 hours / week (during the summer season)
- Working 5 days a week with 2 consecutive days off
- Comprehensive training will be provided
When applying, please ensure your resume is attached in .doc, .docx, or .pdf format only.
Air France is committed to employing a diverse workforce. EOE/M/F/H/V
Job Type: Full-time
Pay: $17.00 – $18.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
- Overtime
- Weekends as needed
Application Question(s):
- Are you able to work late nights, weekends and holidays?
- Air France is urgently looking for selected candidates to start on March 25. Will you be able to start full-time on this date?
Work Location: In person
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