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Malabar Institute of Medical Sciences

Associate Billing Medicare Wellness Center,

Associate Billing Medicare Wellness Center, Dubai

Full Job Description

Bills Management

  • Ensures patient information is accurate and complete
  • Request for any missing patient information
  • Confirm patients benefits and insurance
  • Transfers insurance claims and billing data to billing software
  • Maintains paper and electronic copies of documentation
  • Develops and maintains a tracking system of incoming and late payments
  • Initiates late payment notices to relevant parties
  • Respond to questions and complaints from patients or insurance companies
  • Monitors and resolves financial discrepancies
  • Maintain organized documentation of the billing records
  • Follow set billing processes and procedures
  • Updates and review all accounts to keep records of payments up-to-date
  • Maintain patient confidentiality
  • Follow up with the pending IP bills
  • Manages IP And OP Bills
  • Handle petty cash
  • Maintains patient and invoice files by entering and adjusting data

Patient Counselling

  • Maintains discount/credit notes/canceled bills as per billing policy
  • Follow up with the pending IP bills and collects sufficient advance from all Inpatients
  • Ensures smooth billing process for patient satisfaction
  • Provides accurate and error-free billing
  • Supports the entire billing process for the self-pay for IP and OP
  • Daily collections are to be handed over to the accounts department daily
  • Bills (Accounts copies) to be handed over to the accounts department daily
  • Handling all queries related to the final bill
  • Cancellation of statements about IP and OP bills
  • Counseling the patients before admission and collecting the advance for the surgery
  • Monitors the OT clearance and intimate to the Operation theatre accordingly
  • Follow-up with patient’s attender daily to clear the outstanding amount

Cash Management

  • Collects cash, cheque, and drafts from Inpatients and Outpatients towards advance and final settlement of bills
  • Makes cash payments like IP bill refunds and petty cash
  • Reconciles collection of cash daily

Reporting

  • Reports daily collection to finance Controller in the absence of billing manager
  • Submits daily refund analysis to finance Controller
  • Presents monthly cash analysis report to finance Controller
  • Send notifications regarding patient deposits to the COO, FC, and billing manager
  • Send provisional bills to the patients on a periodical basis

External partners Management

  • Create a manual bill that contains an external partner’s information
  • Organize, prioritize, and use time management tools to ensure proper follow-up is completed
  • Develops and maintains close working relationships with appropriate external partners and contacts

Job interactions

  • Coordinates with nurses, GREs and Care, insurance counter, finance, etc. for patient details, cash transactions,s, and final closing
  • Deals with patients for billing and other related queries

Minimum Experience

  • 0 – 2 years

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