Malabar Institute of Medical Sciences
Associate Billing Medicare Wellness Center,
Associate Billing Medicare Wellness Center, Dubai
Full Job Description
Bills Management
- Ensures patient information is accurate and complete
- Request for any missing patient information
- Confirm patients benefits and insurance
- Transfers insurance claims and billing data to billing software
- Maintains paper and electronic copies of documentation
- Develops and maintains a tracking system of incoming and late payments
- Initiates late payment notices to relevant parties
- Respond to questions and complaints from patients or insurance companies
- Monitors and resolves financial discrepancies
- Maintain organized documentation of the billing records
- Follow set billing processes and procedures
- Updates and review all accounts to keep records of payments up-to-date
- Maintain patient confidentiality
- Follow up with the pending IP bills
- Manages IP And OP Bills
- Handle petty cash
- Maintains patient and invoice files by entering and adjusting data
Patient Counselling
- Maintains discount/credit notes/canceled bills as per billing policy
- Follow up with the pending IP bills and collects sufficient advance from all Inpatients
- Ensures smooth billing process for patient satisfaction
- Provides accurate and error-free billing
- Supports the entire billing process for the self-pay for IP and OP
- Daily collections are to be handed over to the accounts department daily
- Bills (Accounts copies) to be handed over to the accounts department daily
- Handling all queries related to the final bill
- Cancellation of statements about IP and OP bills
- Counseling the patients before admission and collecting the advance for the surgery
- Monitors the OT clearance and intimate to the Operation theatre accordingly
- Follow-up with patient’s attender daily to clear the outstanding amount
Cash Management
- Collects cash, cheque, and drafts from Inpatients and Outpatients towards advance and final settlement of bills
- Makes cash payments like IP bill refunds and petty cash
- Reconciles collection of cash daily
Reporting
- Reports daily collection to finance Controller in the absence of billing manager
- Submits daily refund analysis to finance Controller
- Presents monthly cash analysis report to finance Controller
- Send notifications regarding patient deposits to the COO, FC, and billing manager
- Send provisional bills to the patients on a periodical basis
External partners Management
- Create a manual bill that contains an external partner’s information
- Organize, prioritize, and use time management tools to ensure proper follow-up is completed
- Develops and maintains close working relationships with appropriate external partners and contacts
Job interactions
- Coordinates with nurses, GREs and Care, insurance counter, finance, etc. for patient details, cash transactions,s, and final closing
- Deals with patients for billing and other related queries
Minimum Experience
- 0 – 2 years
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