Business Development Representative, SMB

Melbourne, VIC, Australia

Employees can work remotely

Full-time Alternate

Location: Sydney, Australia

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff.

Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place.

Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation of shoppers, increase order sizes, and compete at a larger scale.

Job Description

Square is looking for a motivated Business Development professional to join our Australian Sales organization, reporting to the Sales Development Manager.

From the point of sale to eCommerce, there are Square solutions for almost anything. Our eCommerce tools can help merchants sell online and offer curbside pickup or delivery.

We help merchants accept all types of payments everywhere they sell – from processing credit and debit cards on their phones to building custom solutions on our payment platform.

Our Point of Sale app helps merchants sell smarter with real-time sales data, intuitive inventory tools, and the ability to customize the app as their businesses grow.

Whether merchants want a website, to integrate payments on their existing site, or to work with top eCommerce platforms, Square makes it simple to sell online. Square hardware solutions Reader, Stand, and Terminal allow merchants to ring up items quickly in their store and on the go.

Responsibilities

As Business Development Representative, you will identify prospective Square sellers and promote the value of Square in helping them grow their business.

You will work with the Australian Sales team to find new large value merchants fitting the Square ecosystem and with global Square team-mates on more comprehensive projects.

Often the first line of contact with prospective Australian Square merchants, you will understand and empathize with their diverse needs and focus on how Square could best support them.

You will become an expert in the Square product ecosystem and will document and track qualified opportunities to pass on to our Account Executive team.

You will use multi-channel outreach (social media, emails, phone calls) to large value merchants in Australia daily, applying a data-driven approach to outbound sales. This role can be based anywhere on the east coast of Australia and work from home or our Melbourne office.

You will:

1. Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian merchants to grow their businesses further
2. Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses
3. Research and prospect large value merchants across Australia that may be a good fit for Square, and understand how to handle objections you may encounter
4. Use multi-channel outreach methods (social media, emails, phone calls) to qualify leads and schedule meetings between merchants and our Account Executive team members.
5. Represent Square and our product ecosystem in the local Victorian, and national Australian markets
6. Keep up-to-date with the latest business, industry, and product trends
7. Partner with the Australian Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain a current understanding of Australian and global Square sales processes
8. Attain (and ideally exceed) your business development goals
9. Maintain accurate sales data and documentation by using tools including Salesforce

Qualifications

• A desire to further develop your career in sales
• A passion for technology and the industry Square operates in
• A bachelor’s degree or equivalent practical experience
• Some experience in a qualifying or prospecting role with the ability to conduct outbound multi-channel outreach
• Passion, curiosity, hunger, and perseverance
• Critical thinking and strong decision-making abilities
• The ability to perform in a fast-changing environment

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

Block is a proud equal-opportunity employer. We consistently evaluate all employees and job applicants based solely on the core competencies required of the role at hand and without regard to any legally protected class.

We believe in fairness and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process.

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