Chief Technology Officer

The objective is to play an integral role in establishing the company’s technology vision, strategies, and execution of growth plans. The role entails supervising a global workforce and working closely with teams for product technology, infrastructure, cloud, and IT security. It shall focus on management, maintaining and improving all technological aspects in the company and that of the technology team. The role shall be responsible for architect and overseeing the building of the entire technology platform for all aspects of the payment processes, viz., application, automated decisioning, 3rd party financial data-source integration, payment lifecycle management, data-driven learning algorithms etc.

Responsibilities

1. In partnership with the company’s executive board, identify opportunities and risks for delivering the company’s services as a cloud-based business, including identifying competitive services and opportunities for innovation and assessing marketplace obstacles and technical hurdles to the business’s success.
2. Evaluate and identify appropriate technology platforms (including application frameworks and the deployment stack) for delivering the company’s services.
3. Lead technological and strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for evaluating, developing, and deploying all cloud-based services.
4. Lead development projects that improve the company’s applications and systems’ functionality, reliability, scalability, and security.
5. Participate as a senior management team member in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately, and the organization’s resources are used responsibly, particularly in software development and office networks and computers, and communications.
6. Direct development and execution of an enterprise-wide information security plan that protects the company’s data and servers’ confidentiality, integrity, and availability.
7. Define the development stack, technical roadmap, and IT framework in collaboration with the company’s Product Managers.
8. Drive a software development lifecycle process and culture that ensures the appropriate balance in producing quality products in a fast-paced, dynamic environment.
9. Ensure sound architectural designs are implemented and advocate for best practices and processes.
10. Create a solid internal culture to manage technology projects with accurate time estimates, adherence to deadlines, and strong communication to stakeholders.
11. Oversee the technology organization’s information security, disaster recovery, and business continuity efforts
12. Ensure that technology standards and best practices are maintained across the organization.
13. Oversee the development and implementation of disaster and emergency recovery plans.
14. Develop strategic plans and set timelines for evaluating, developing, and deploying all technical, cloud, and mobile services.
15. Direct and actively engage in sprint planning, delivery and managing the application releases.
16. Oversee IT budgets to make sure there are no unnecessary expenditures.
17. Collaborate with potential customers to develop use cases (or user stories) and specifications that describe the implementation of the company’s services.
18. Collaborate with a User Experience Designer and potential customers to prepare mockups of a prototype of the company’s products.
19. Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices by attending relevant conferences and reading widely.
20. Select or define the company’s software development methodology and establish a specification conformance and testing regimen based on user stories and the User Experience design.
21. Review current best practices for the selected cloud framework and establish the initial architecture for the application.
22. Establish and supervise the software development process, setting short-term objectives and assessing progress as defined by the selected software development methodology.
23. Establish and supervise a quality assurance process in coordination with the QA/QC team, including integration and system testing.
24. Select, deploy, and monitor performance profiling tools and procedures.
25. Establish an application deployment process and supervise deployment to staging and production servers.
26. Monitor application performance regularly and review any application failures in staging or production.
27. Select and manage company staff or outsourced vendors who will implement the application on a B2B level.
28. Collaborate with the appropriate departments to assess and recommend technologies that support the company’s organizational needs.
29. Maintain good rapport with the customer engagement team and support processes and establish a process to integrate customer engagement and support with the software engineering architecture/process to support the resolution of customer issues and improve application stability and usability.
30. Share knowledge, mentor, and educate the organization’s investors, management, staff, partners, customers, and stakeholders regarding the company’s technological vision, opportunities, and challenges.
31. Coordinate with the human capital department for recruitment, training, retention, and organization of all development staff related to the technology department.