Website national cleaning
Customer Service Officer
national cleaning
Job Description
- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Utilize available resources to offer precise information clearly and concisely.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Interact with the senior management to understand updated organizational policies and new products.
- Troubleshoot and resolve product issues and concerns.
Skills
- Previous association with a company in the role of a customer service executive or representative.
- Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Excellent communication and presentation skills.
- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
- Excellent computer skills.
- Transferable residence permit in Kuwait
Job Details
- Job Location: Kuwait
- Company Industry: Aviation Support Services
- Company Type: Employer (Private Sector)
- Job Role: Customer Service and Call Center
- Employment Type: Full-Time Employee
- Monthly Salary Range: Unspecified
- Number of Vacancies: 15
Preferred Candidate
- Years of Experience Min: 1 Max: 2
- Residence Location: Kuwait
- Gender: Female
- Degree: Bachelor’s degree / higher diploma
Average Salary:Â KWD1,450
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