Mad City Windows and Baths
Customer Service Representative,
Mad City Windows and Baths, Madison, WI, USA
Full Job Description
Mad City Windows and Baths are hiring immediately for Customer Development Representatives to join our call center team in Madison, WI.
What Can We Offer You:
- Guaranteed paid training to help you earn up to $45/hr!
- Hiring immediately for our next training class
- Uncapped commissions
- Full-Time benefits, PTO, 401K
- Receive world-class customer focus, experience, and sales training!
- Work with a team of talented, professional, and fun individuals who enjoy what they do.
- Learn how to set goals, manage time, and communicate with skill
- Personal career growth with a consistently growing company!
What You’ll Do:
- Call upon intense/warm pre-generated leads
- Earn unlimited bonuses by setting appointments for our sales teams
- Manage leads by tracking, following up, and closing sales to achieve sales and productivity objectives
- Be the liaison between potential customers as an inside sales representative in our team
- Help customers set free in-home consultations over multiple contact channels; including both outbound and inbound calls
- Promotion of company products and services to prospective and existing clients, providing excellent customer service
What You’ll Bring
- Experience doing outbound and inbound calls in a call center or inside sales role
- Providing customers a fantastic experience over the phone
- Excellent computer and phone skills with attention to detail
- Positivity, Flexibility, Determination, and a persuasive personality
- High energy and willingness to learn
About the Company
Mad City Windows and Baths are one of the fasting growing remodeling companies in the USA and are dedicated to helping families throughout Iowa, Minnesota, Illinois, and Wisconsin. The Mad City team puts over 50 years of experience to work for homeowners across the midwest, delivering superior results and unmatched customer care at competitive prices. At Mad City, we take great pride in our relationships with our neighbors and the communities we serve.
Mad City Windows and Baths’ environment is results-driven, fun, and collaborative! We’re a local remodeling company, so we know exactly what it takes to make our customer’s homes look and function at their best in the extreme Midwestern climate. We bring their vision to life with our industry-leading products, exceptional services, and personalized care, which is why we have been rated the #1 remodeler in Wisconsin several years running and topped Angie’s List “Super Service Award” in 2020.
We all act as the face of the company, passionate, dedicated, motivated, and loyal to our customers- this is what we are all about. We are looking for team members who desire to engage our customers and surpass expectations. Want to join our team? We are looking to hire you immediately for our upcoming training class. If you want to take your career to the next level, we here at Mad City are ready to set you up for success.
Are you ready to join us? Mad City Windows and Baths provides the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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