Domain Architect

Location: ACT, Australia

Company: Singtel Group

So, why Optus?

At Optus, we don’t sit back and let the future happen to us – we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.

We believe in the strength of a vibrant, diverse and inclusive workforce where our people’s backgrounds, perspectives and life experiences help us innovate and create strong connections with our customers.

The role:

The Domain Architect is a pre-sales role which engages with our customers to deliver Telco and ICT-focused solutions.

The role collaborates with other Subject Matter Experts (SMEs) to develop solutions consisting of multiple technologies to address clients’ and prospects’ business needs in a converged ICT services market.

The role will have a primary and secondary speciality in one of the following technologies:

• Telecommunications products;
• Routing and switching;
• WLAN/WAN Optimisation.
• Data Centre

The position plays a vital role in sales engagement, driving both customer experience and financial outcomes by providing technical expertise during the pre-sales phase.

The role also provides a key link between the sales and professional services delivery teams. The Domain Architect will have significant experience in consultative and creative solution selling and expertise in developing solutions that meet customer requirements.

The Domain Architect exhibits in-depth technical knowledge of one of the above specialities to deliver solutions to Optus customers.

The position holder must have a strong background in telecommunications, information technology, applications and implementation/migration issues across a range of industries and markets. They must be capable of developing innovative/complex plans within their speciality.

Experience/requirements:

1. Analyse customer requirements and develop customer focussed high-quality solutions to meet customer needs which may often include complex solution architectures.
2. Assisting the Sales Team with pre-Sales activities such as providing demonstrations, presentations, consultation and sales support services.
3. Assist the Sales Team in articulating our solution’s relevance (by developing the CVP and/or ROI) to the customer.
4. Provide expertise around risk and risk mitigation requirements for solutions.
5. Work with Optus internal groups and third-party vendors from pre-sales to hand-over to the transition team responsible for the solution’s implementation.
6. Develop and maintain excellent working relationships with Sales, MS&D and the broader Optus community.
7. Engage with product management to assist with developing new capabilities.
8. Engage with vendors to develop new customer solutions.
9. Consider logistical approaches to improve our commercial position.
10. Support Sales in developing and executing winning Account Plans for Key Accounts.

Would be ideal if you have the:

• Minimum 8 years of relevant technical design experience.
• Minimum two years Pre-Sales experience.
• Significant experience in consultative and creative solution selling; experience in developing solutions that meet a customer’s requirement.

Optus is a place where we let you, do you. Whether you’ll be working in our corporate offices or in a retail store, we’re a highly collaborative workplace, and offer a range of perks such as:

1. A competitive salary
2. Discounts on products and services
3. Ongoing training, mentoring and development opportunities
4. Up to five days of Volunteer Leave per year
5. Blended Ways of Working

We understand that flexibility means different things to different people. We’re proud to offer a variety of options to work in different ways, such as our Blended Ways of Working and job share.

Our Blended Ways of Working lets our people work across home and our offices. Please talk to us about how we can make this role work for you. Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

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In conclusion, with the update above on Domain Architect, one is aware of the requirements, skills, characteristics, and salaries Click on the “Apply Now” button to secure a chance to work as a Domain Architect.