Global Mobility Administrator

Global Mobility Administrator,

Oliver Wyman Group, Dubai

Full Job Description

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has more than 5,000 professionals worldwide who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. Visit our website for more details about Oliver Wyman: www.oliverwyman.com Follow Oliver Wyman on Twitter @OliverWyman.

Job Overview

The Global Mobility Administrator IMEA supports the Global Mobility Manager IMEA in various activities ranging from day-to-day immigration/relocation assistance to database administration and other specialized projects.

General departmental support includes visa/work permit processing assistance in IMEA, specifically the GCC, producing support letters, assisting employees with relocation processes across different Oliver Wyman offices in IMEA, and maintaining electronic files and metrics tracking.

The Global Mobility Administrator will also closely cooperate with the UAE HR team on managing the UAE’s Sponsor Management System of sponsored employees.

Key Responsibilities

Immigration

• Support the employees through the process of GCC business/visit visa applications by providing information on the visa being applied for, process steps, documents required, visa fees,, and critical information.
• Monitor systematic changes to visa processes and ensure that OW standard templates are updated to reflect any changes.
• Support OW employees with employment/salary certificates related to immigration use and other immigration-related day-to-day requests.
• When required, provide the immigration information for the IMEA region to the employees, setting expectations for processing timelines.

IMEA database System

• Input all data into the team’s internal Immigration and Relocation Database on Sharepoint and ensure data integrity is maintained
• Closely cooperate with the UAE HR Operations team to ensure visa files are in good order and up to date.
• Monitoring expiry dates of visas and work permits and proactively contacting applicants to see whether a renewal may be required

Administration support

• Assist with special projects and other administrative duties as needed
• Support OW employees in daily requests (letters, advice, processes, timelines, …etc.)
• Provide needed information related to mobility to the other teams in OW upon request.
• Set expectations and provide the timelines for each process.

Relocation

Support the IMEA Global Mobility manager with producing relocation documents and administration of the process as needed.

Experience Required

While specific responsibilities will vary based on previous experience, the ideal candidate will have the following:

• Bachelor’s degree required
• Previous Global Mobility, Immigration, or Human Resource experience is preferable, but strong client service experience from another sector will be considered.
• Experience working in a professional/financial services environment
• Experience working as part of an international team
• Excellent client focus and teaming skills
• Meticulous, attention to detail and maintenance skills
• Arabic/English reading & writing is a must.

Skills and Attributes

• Vital client service and client impact focus
• Strong teaming and collaboration skills for working in a global team in a multicultural environment
• Strong organizational and follow-up skills
• Problem solver with a can-do attitude
• Solid verbal and written communication skills
• Ability to work in a fast-paced environment
• Experience working as part of an international team advantageous
• Eager to get involved in firm culture and have fun

Why come to work at Oliver Wyman

Working as part of our global, entrepreneurial company, you’ll do meaningful work from day one. We’re looking for individuals who challenge the norm and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there’s no “one size fits all.” We hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. Please bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work but don’t take themselves too seriously.

At Oliver Wyman, we do not unlawfully discriminate against anyone, and we are particularly mindful of the requirements to prohibit discrimination based on nine protected characteristics, namely: age, disability, gender reassignment, race, religion or belief, sexual orientation, sex, marriage, and civil partnership, and pregnancy and maternity. We also pay close attention to work/life balance, family life, military status, and personality types.

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