Restaurant Manager

Roll’d Canberra Centre

Roll’d is a fresh, fast and healthy Vietnamese food business that is thriving in the Australian and international food scene. We take pride in making fresh, fast, healthy Vietnamese food and have fun doing it!

At Roll’d we are all about making memories. Our team consists of enthusiastic, hard-working, passionate people who respect one another.

It’s this reason that we are the only food business awarded in the Top 40 Best Places to Work in Australia. Our Canberra Centre store is looking for a Store Manager to continue spreading the Roll’d joy and values with our customers.

Duties Of This Role

In this role, you will report directly to your Franchisee, and be required to undertake the following duties:

1. Assist the Franchisee with coordinating the entire Store operation, including front and back of house
2. Be the embodiment of Roll’d’s brand and culture
3. Deliver superior guest service and ensure absolute customer satisfaction
4. Respond and resolve customer complaints efficiently
5. Organise and supervise a shift
6. Assist with the appraisal of all team members’ performance and provide feedback to foster a positive environment and productivity within the Store
7. Oversee training and development of team members

Skills & competencies:

To be successful in this role, you would need to possess the following:

• Proven experience in a restaurant or QSR environment
• Proven track record managing and motivating a team
• Analytical skills and a solid understanding of business management practices and strategies
• Familiarity with Point of Sale, Ordering, Stocktake and Rostering system
• Excellent communication and interpersonal skills
• Ability to manage time effectively
• Ability to read and interpret Profit & Loss Statements and Cashflow projections

About Us

Rolld Australia is a food and beverage company focusing on the franchise model, Vietnamese cuisine, catering, and restaurants. Our roots are embedded deep within the Vietnamese culture, where the very fabric of our existence is based on kinship.

Whether you are related by blood, you are a brother, sister, uncle or aunty. When you become part of Roll’d, you become part of our family, an unbreakable link. Franchise success Roll’d have not only brought the concept of Vietnamese street eats to Australia but has created a business model that can be systematically replicated.

We are the first to develop a successful and consistent franchise model that makes fresh, daily, premium Vietnamese food, and serves it fast. Every dish ordered tastes as good as Mum made it (to be honest, we’d hear about it if it weren’t).

With stores across the nation and plans for an international location this year, we are Australia’s largest Vietnamese food franchise business.

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In conclusion, with the update above on Restaurant Managers, one is aware of the requirements, skills, characteristics, and salaries Click on the “Apply Now” button to secure a chance to work as a Restaurant Manager.