Website Jimmy Choo Company
empowered sense of glamour and a playfully daring spirit
Are you interested in being a Sales Associate at Jimmy Choo Company? Suppose you are interested; this job posting is for you.
You also need to know more procedures that guarantee employment, such as the potential requirements, skills engagement, or responsibilities that modify the occupation.
Job Details
- Name: Sales Associate
- Location: Munich, Germany
- Name of Company: Jimmy Choo Company
- Country: Germany
- Employment Type: Full time
- Salary: €35076 per year
- Job Type: Regular.
Company Description
Jimmy Choo is a 21st-century luxury accessories brand with shoes at its heart, offering an empowered sense of glamour and a playfully daring spirit.
Jimmy Choo encompasses a complete luxury accessories brand and is part of the Capri Holdings Limited luxury fashion group.
At Capri, they are all responsible for creating a diverse and inclusive workplace, and they try to inspire change and growth within each other and believe success is a result.
Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, or gender identity.
CEO Hannah Colman and Creative Director Sandra Choi share a vision to create one of the world’s most treasured luxury brands.
Jimmy Choo has a global store network encompassing more than 200 stores and is in the most prestigious department and speciality stores worldwide.
Responsibilities
- Providing exceptional standards of customer service, surpassing customer expectations at every opportunity by following our Selling Ceremony
- Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour
- Developing a detailed knowledge of the product, including construction, materials, care and design, to provide exceptional and knowledgeable customer service
- Building, developing and maintaining your client database, ensuring repeat visits and customer loyalty.
- Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
- Playing an active role in replenishing stock according to company procedures and policies.
- Maintaining adequate stock controls to ensure continued stock supply and record accuracy.
- Participating and supporting the team in stock takes as and when required
- Attending and participating in all store meetings and training events as needed ensuring good communication is maintained
- Participating in and representing Jimmy Choo during promotional events and activities
- Actively ensuring merchandise presentation reflects VM standards and general tidiness and cleanliness of the boutique at all times
- Contributing ideas and suggestions to the team to achieve improvements in all aspects of the boutique performance
- Demonstrating a constant awareness and actively striving to achieve key performance indicators to increase boutique performance and reach individual and store targets
- Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company
- Speaking all potential Health and Safety issues to the Store Manager and complying with Jimmy Choo Safety and Security procedures
- Supporting the Store Manager and Assistant Manager in any back-of-house and administrative operations as requested
- Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutique.
Competencies and Experience Required:
- Demonstrable success gained as a sales consultant within a luxury brand
- Excellent communication skills, both written and verbal
- Fluent in German and English
- Additional languages would be beneficial
- Demonstrable sales skills
- Knowledge and understanding of the luxury market, customer service and fashion
- Successfully able to handle multiple demands and competing priorities
- Seeks opportunities to be proactive and pre-empt client needs
- Demonstrates respect and politeness and regularly exceeds customer expectations
- Shows innovation and initiative in setting customer care standards Personal Attributes:
- Enthusiastic, self-confident and self-motivated
- Understand and represent the luxury lifestyle image of Jimmy Choo
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Therefore, if you ( as a candidate) register for the Sales Associate job, you must possess accessible-minded attributes and continuous, reliable skills.
After your search, applying and getting recruited, you can enjoy a rich and rewarding extra dimension to your life and work to gain a beautiful experience.
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