Bloomingdale’s
Service Associate,
Bloomingdale’s, New York
Full Job Description
- Day-1 Medical, Dental, Vision Benefits for eligible colleagues
- Competitive Pay
- Paid Time Off
- Flexible Holiday Time-Off & Flexible Scheduling
- Fully Funded Education Benefits (100% tuition coverage including books and fees)
- Instant access to earned wages with PayActiv
- Enhanced benefits: pet, home & auto insurance & more
- 401(k) plan options available
- Bonus earning opportunities
- Growth potential opportunities
- Employee Discount at Bloomingdale’s & Macy’s Stores
About:
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Everyone plays a critical role in bringing our mission to life. We will always strive to make Bloomingdale’s like no other store.
Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every leadership level. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace a diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The B-Helpful Professional is highly energetic and engaged, serving as a “go-to” resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers.
The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in-store services.
Essential Functions:
- Create an in-store easy, seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction
- Embrace and be proficient with technology
- Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
- High School Diploma or equivalent required
- Strong interpersonal skills with a proven ability to communicate and share information with diverse groups of customers and peers
- Resourceful and able to adapt quickly to changing priorities
- Creative self-starter works well independently as well as part of a team and can adapt rapidly to changing priorities
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and holidays
Physical Requirements:
- Position requires prolonged periods of standing/walking around store or department
- It may involve reaching, crouching, kneeling, stooping and colour vision
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- Frequently lift/move up to 25lbs
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