Website Marriott International Hospitality company
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Supervisor-Housekeeping has become one of the most attractive positions in the job sector as it produces potential formats like benefits and experiences.
You want to know more procedures that guarantee employment; the requirements, skills engagement, or responsibilities modify the occupation.
Job Details
- Job Number: 23078208
- Job Category: Housekeeping and Laundry
- Location: The Westin Palace Madrid, Plaza de las Cortes 7, Madrid, Madrid, Spain
- Schedule: Full-Time
- Salary: EUR 17.881 per year
- Position Type: Non-Management
Company Description
Inspect guest rooms, public areas, pool, etc. after being cleaned by the Housekeeper to ensure quality standards.
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms.
Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to the next shift.
Responsibilities
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Enter and locate work-related information using computers and/or point-of-sale systems.
- Read and visually verify information in a variety of formats (e.g., small print).
- Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer; they believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived.
We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soar above it all while on the road.
Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge of how to best assist them throughout their stay.
We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.
If you’re someone who is positive, adaptable, and intuitive and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
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As a Supervisor-Housekeeping Jobs, you are liable to take calls from customers, answer questions, or address any concerns they may have.
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