Website ZOHO Japan Corporation
Technical engineerZOHO Japan Corporation
Job Description
[Job Details]Responsible for specific or multiple products/services and responsible for technical operations related to them
- Translation-related work in technical support for customers after purchase
- Technical support for customers after a purchase, technical research
- Confirmation of product/service specifications, defect correction requests, and feature requests to the Indian head office (developer)
- Localization of products/services and documents (Japanese)
- Product/service testing, quality control and release
- Conduct product/service training
- The product introduction for customers before purchase (demonstration at business negotiations, seminar lecturer, etc.), response to inquiries, introduction support
Requirements
| Minimum Experience Level | No experience |
| Career Level | Entry Level |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Native |
| Minimum Education Level | High-School or Below |
| Visa Status | Permission to work in Japan required |
Required Skills
【Requirements】
- Those who sympathize with our corporate philosophy and can communicate and respond based on the philosophy
- Those who are interested in IT and are enthusiastic about active learning and mastering IT technology
- (*If you say, “I have started studying” or “I am studying for a qualification”, please write more detailed episodes and enthusiasm in the free space on your resume, etc.)
- Business-level English proficiency (TOEIC score of 730 or higher, or equivalent)
- Smooth business communication skills
[Welcome requirements]
- Email software technical support experience (customer support)
- In-house SE experience
- Experience in designing, building, and operating servers (Windows, Linux) and networks
- Information Technology Engineer Examination Qualification or ITIL Qualification
- SV (supervisor) or similar work experience
- Complaint handling experience
Work location: Yokohama City, Kanagawa Prefecture Headquarters (Minatomirai Office)Transportation expenses: Full payment (up to 100,000 yen per month)Holidays / vacations:Full weekly two-day system (Saturdays and Sundays), public holidays, year-end and New Year holidays, paid holidays, special holidays, etc. Granted15 days after the end of the trial period (varies depending on the month of joining the company), and after that granted in April according to regulationsTrial period: 3 monthsSalary: Monthly salary 300,000 yen to 320,000 yen (breakdown in case of monthly salary 300,000 yen: Basic salary 251,000 yen, 25 hours fixed overtime 49,000 yen / Fixed annual income range: 4.20 million yen to 4.48 million yen, Variable annual income range: 5.19 million yen to 5.53 million yen) Salaryincrease: Once a year (April / Personnel evaluation and performance )Bonuses: Twice a year in principle (August and February) according to performance and working conditionsWelfaresocial insurance (health insurance, welfare pension, employment, industrial accident), annual health checkup, Hamafriend (mutual welfare aid), full payment of lunch expenses (if you use a designated lunch provider), defined benefit corporate pension, iDeCo subsidy, childcare leave, nursing care leave, qualification exam reward system, educational subsidy system, job return system, etc.*Please see the following page for internal systems and initiatives.
Job Location
- Kanagawa Prefecture, Yokohama-shi, Nishi-ku
Average Salary:¥4,000,000
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