Website Ragdale Hall Spa
Receptionist
Melton Mowbray LE14
About The Company.
Their stunning reception area is a beautiful, spacious and inviting place with views of their manicured lawns and stately-home feel interior. Its calm and relaxed atmosphere welcomes guests and, of course, our wonderful employees. They have a rare and exciting opportunity to join the Front of House Team, greeting guests and checking them in with a smile.
Job Description.
Your professional and friendly character will thrive here at Ragdale, where we nurture their employees with a variety of benefits, from free on-site meals to free transportation to and from work.
Responsibilities.
- Providing a warm welcome to our guests.
- Using our computerised hotel system to process guest details.
- Ensuring that billing charges are entered correctly, and those daily takings are balanced.
- Dealing with queries from guests and ensuring that any requests are met swiftly.
- Producing accurate guest accounts upon check out, ensuring a smooth departure.
- Confident and intuitive, you will be required to adapt your manner of communication to suit a variety of situations.
- You will be required to listen, react and resolve, ensuring our guests receive an individual, personalised experience.
Requirements.
Experience in a customer-facing role would be an advantage, but full training will be provided, and our Team Development Programme will equip you with the skills required to succeed in this role and progress your career journey here with us at Ragdale Hall Spa.GCSE grade C or above (or equivalent) in Maths and English are essential.
Benefits.
- Free meals on duty mean no need to buy or prepare meals for work.
- Free transport from Melton Mowbray & Asfordby and free onsite parking.
- As well as competitive salaries and bonuses, we also offer a generous tips scheme, giving you up to £900 per annum to play with – what will you spend it on? The list is endless!
- Discounts around the hall.
- Plus much more!
Salary: £9.75 an hour.
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