Cashier – Outlet Las Rozas

Job openings – Cashier

 Cashier – Outlet Las Rozas

Karl Lagerfeld Company Profile

At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future” The House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.

Always contemporary and forward-looking. We are the only fashion house with Karl’s name at its doorbell, and we’re thriving to live up to this responsibility in everything we do daily with lots of joy and passion.

Our headquarters in Paris and in Amsterdam is home to a very diverse and driven Karl family from more than 25 countries creating meaningful stories and product concepts that connect to Karl’s world and iconic attributes.

Women’s ready-to-wear bags, small leather goods, and underwear are managed directly from our Amsterdam HQ; other categories, including men’s wear, footwear, fragrances, eyewear, and more, are developed together with best-in-class license partners. We connect with our consumers at multiple levels – online and offline hand in hand.

We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our digital solid footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries.

With digital channels already represent more than 30% of our overall full-price business. We are a dynamic, fast-growing, and inclusive company built on professionalism and strong values.

Across all areas of our business, at KARL LAGERFELD, we commit to working toward the highest standards of sustainability and integrity.

In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity, and ocean protection.

Position purpose

For our outlet store at Las Rozas, we are recruiting for a cashier. Cashiers provide excellent and friendly service by asses the needs of the customer and assisting.

Cashier associates in this position know how to greet, qualify, recommend and close every customer.

Cashiers cooperate with their Store Managers and other associates to meet customers’ needs. Each associate has the responsibility of providing a safe working and shopping environment.

Key Accountabilities

1. Customer satisfaction
2. This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty with a happy working environment.
3. Consistently show a genuine desire to help customers
4. Establishes and promotes customer loyalty using company tools such as mailing list cards and customer books
5. Provides extra information and will go the extra mile to satisfy the customer
6. When a product is not available, always offer alternatives
7. Deals with complaints in a professional manner by passing them on to their manager

Product knowledge

1. This involves an outstanding knowledge of the product reflecting on the quality of the service provided.
2. Excellent knowledge of the trends and fabrics (composition, terminology, garment care, styles, etc.) Maximizes the potential of the product to create sales

Drive sales

• This involves a good knowledge of the business that will provide growth in sales.
• Give feedback to the Store Manager about what is selling
• Build a regular clients base
• Is aware of the best and slow sellers to improve general sales

Maintains safety, security, and integrity

• This involves that all procedures are followed and that safety is kept.
• Ensure that aisles are safe
• Make sure the stockroom is safe
• Take action if other associates are acting in an unsafe manner
• Follow all procedures for loss prevention
• Take action to reduce shrink
• Treat all associates and customers with respect

Profile

• Retail experience in luxury/contemporary brand
• Extensive experience and ability to lead the delivery of a high level of customer service in a Brand Retailer
• Communicate honestly, openly, and constructively
• Contribute to an inclusive culture of diverse styles and talents, working toward a clear purpose
• Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment
• You love working with international clients.

Please note that we will contact you within three weeks if your application is successful.

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