Website national cleaning
Customer Service Officer
national cleaning
Job Description
Main Resposibilities:
- Â Meet and Greet Customers in the warmest possible way.
- Receive & Respond to customer service inquiries.
- Educate customers on deals & promote the company’s brochures for customers.
- Update details for personal and business clients, such as name and address details.
- Provide pricing and delivery information to customers
- Perform verification of customers
- Resolve complaints through phone, email, or social media.
- Reach out to customers via phone call; verifying information regarding their accounts.
- Assist with the placement of orders, refunds, or necessary exchanges.
- Provide advice on company information, Close out or open call records
- Collaborate with the customer service manager to ensure that proper customer service is being delivered
Skills
Skills:Â Administrative Writing Skills, Reporting Skills, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal CommunicationDiploma with a minimum of 2-3 years experience.Fluent in English (Oral and written). Arabic is a plus.Have a warm & pleasing personality.
Job Details
- Job Location: Kuwait
- Company Industry: Safety & Environment
- Company Type: Employer (Private Sector)
- Job Role: Customer Service and Call Center
- Employment Type: Full-Time Employee
- Monthly Salary Range: Unspecified
- Number of Vacancies: 1
Preferred Candidate
- Years of Experience Min: 1 Max: 4
- Residence Location: Kuwait
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