Order Coordinator Assistant – Support

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Job Details

• Name of company: Brainlab Company
• Name of job position: Order Coordinator Assistant – Support
• Location: Munich, Germany
• Employment Type: Full-Time
• Department: Operations
• Salary: €62,586 per year
• Benefit: Other Benefits.

Company Description

Founded in Munich, Germany, in 1989, Brainlab develops, manufactures, and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments.

Their key to success is our creative, talented, and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide.

To succeed in reaching our targets, we seek committed colleagues who can stand behind our core values, which are curious, authentic, and valuable.

Based in their Munich headquarters, the Order Coordination Team supports the organization of our sales and support teams worldwide.

For this role, we seek an active and energetic individual to join our multicultural team as an Order Coordinator Assistant.

Tasks

• Responsibility for ensuring on-time delivery of our products at customer’s site
• Checking product availability and capacity planning according to customer’s requirements, processing deliveries for shipment, and maintaining up-to-date order documentation
• Working closely with various departments such as sales operations, production, warehouse, and export to provide a proper and effective order handling
• Daily correspondence with international colleagues like local sales representatives, support managers, and sales operations assistants.

Qualifications

• a commercial education
• experiences in a service-orientated and international environment, such as sales support or customer service
• excellent interpersonal skills and ability to work independently with a deep sense of commitment
• Team player with a good sense of humor and motivated to get things done; the ability to work in a fast-paced environment, under tight deadlines, and on several tasks simultaneously
• excellent verbal and written communications skills
• good organizational and computer skills with knowledge in integrated ERP solutions, e.g., SAP, Salesforce.com
• business fluency in German and English.

Benefits

• A mutually-supportive, international team
• Meaningful work with a lasting impact on medical technology
• 30 vacation days, plus December 24th and December 31st
• Flexible working hours
• Parking garage and safe underground bike storage
• Award-winning subsidized company restaurant and in-house cafes
• Variety-rich fitness program in our ultra-modern 360m2 company gym
• Regular after-work, team, and company events
• Comprehensive training and continuing education opportunities.

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