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Confidential Company 1

Call Center Agent

Website Confidential Company

Call Center AgentConfidential Company

Job Description

  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Explain all the essential details of the organization’s products and services to captivate the customer’s attention.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Previous experience in a customer support role.
  • Strong phone and verbal communication skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Polished convincing and negotiation skills.
  • Ready to adapt and elevate existing skills based on improvement feedback.

Job Details

  • Job Location: Al Kuwait, Kuwait
  • Company Industry: Automotive Dealership & Distributor
  • Company Type: Employer (Private Sector)
  • Job Role: Customer Service and Call Center
  • Employment Type: Full-Time Employee
  • Monthly Salary Range: Unspecified
  • Number of Vacancies: 1

Preferred Candidate

  • Years of Experience Min: 1
  • Residence Location: Kuwait
Average Salary: KWD680

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