Aspire Pharma
Are you a master multitasker with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? Are you ready to join a dynamic team dedicated to providing top-notch service? If you answered yes to these questions, then we want to hear from you! We’re seeking a Customer Service Administrator to join our bustling team in Petersfield.
As a Customer Service Administrator, your responsibilities encompass creating and processing sales orders, ensuring timely communication by sending Order Acknowledgments to our customers within 48 hours, logging orders on our Freight Forwarders’ online portal before dispatch, processing daily sales invoices through the ERP system, promptly addressing product and customer inquiries with professionalism and efficiency, assisting the Sales team in monitoring and updating customer prices, undertaking additional administrative tasks as directed by the Customer Service Team Leader, and providing support to the Customer Service Team Leader as necessary.
Hours of Work: 09:00 – 17:00
Customer Service Administrator Requirements:
- Good IT skills including MS Word and Excel.
- Good communication skills, both written and verbal.
- Accuracy and attention to detail.
- Ability to work under pressure and to strict deadlines.
- Focused and organised.
- Ability to multitask.
Desirable
- Previous work experience within a GMP/GDP environment.
- Experience working within the Pharmaceutical industry.
- Customer Service experience.
- Experience of working with ERP systems such as Microsoft Dynamics Business Central.
Customer Service Administrator Benefits:
- As well as a fantastic, inclusive company culture, where employees are truly valued and a competitive salary, we also offer an ever-improving benefits scheme to support your physical and mental well-being which include:
- Generous Pension Scheme.
- Life Assurance cover and Employee Assistant Program.
- 25 days’ holiday plus Bank Holidays.
- Learning and Development opportunities.
- Fantastic Company events and celebrations throughout the year.
- Free parking, tea, and coffee.
Meet the Organisation: Who We Are and What We Do
Aspire Pharma is an asset-light pharmaceutical manufacturer. It licenses and develops niche pharmaceutical products that offer innovative formulations, value for money for payors, and reliable supply arrangements in markets which are often underserved. The business has a highly diversified portfolio of more than 250 products across a number of categories, including branded specialty products and unbranded niche generics in therapeutic areas such as urology, ophthalmology, CNS and dermatology.
In October 2024, Aspire Pharma and H.I.G. Capital completed the transformational acquisition of Morningside Pharmaceuticals and Healthcare who has a diversified portfolio of more than 100 products across a range of therapeutic areas.
As these two successful businesses continue the integration process, it is a truly exciting time to join this growing business. This acquisition will create a clear leader in the UK specialty pharmaceuticals market and a platform ready to drive rapid international expansion through both organic and inorganic approaches.
Ready to elevate your career? Seize the opportunity to become our next Customer Service Administrator! Don’t wait another moment – apply now!