Mission IT Operator

• Mission IT Operator
• Job Category: Information Technology
• Time Type: Full time
• Minimum Clearance
• Required to Start: TS/SCI with Polygraph
• Employee Type: Regular-Long Term Assignment
• Percentage of Travel Required: None
• Type of Travel: None

What You’ll Get To Do:

The Mission IT Operator serves as a Mission Systems Computer Operator (MSCO) 24×7 engineering Team Member, offering direct support for detection, isolation, and resolution of ground segment problems and serving as the first responder for all site issues.

The position requires a broad level of knowledge of high-priority systems across a multi-location enterprise.

Position Responsibilities:

1. Ensures that all technical baseline infrastructure is maintained at an optimal level so that Customer mission needs are satisfied
2. Monitors recognize, evaluates, and corrects system and network problems as part of support duties.
3. Is responsible for maintaining a privileged user level of access across numerous high-priority systems
4. Communicates via a daily interface with Government and partner country senior leadership, system operators, and engineers at the site and across the enterprise
5. Interprets system documentation and records problems in logging and discrepancy reporting tools
6. Collects data describing the environment at the time of a failure
7. Serves as a single point of contact for monitoring, troubleshooting, and anomaly resolution
8. Performs routine software functions as required
9. Escalates problems to Tier 2 level, as required, and performs call-ins as necessary
10. Coordinates with any required resources across the enterprise to resolve operational issues
11. Works with other 24×7 engineering crews across multiple locations, providing enterprise-level maintenance support with high Customer visibility into all actions and responses
12. Provides necessary mentorship, guidance, and training to the entry-level engineering crew

Required Qualifications:

• A current DODI 8570.01-M IAT Level II Certification – Security+ Certification
• An Active TS/SCI Polygraph Clearance and Background Investigation adjudicated within the past 4 years
• Associate of Arts Degree in a related technical discipline and related knowledge or ability to troubleshoot operating systems supported by this Program OR possesses an equivalent 3-5 years direct experience instead of a degree
• Broad knowledge of high-priority systems across a multi-location enterprise
• Good communication skills for the effective and accurate exchange of information across a multi-location enterprise, with Customer visibility into crew-based actions and responses workability to work a non-standard work week, weekends, and holidays; Shift work – 12-hour shifts (2-day shifts followed by
• 2 mid shifts then four days off)

Desired Qualifications:

• System administration experience, including UNIX, Linux, and Windows platforms
• ITIL v4 Certification
• BITS3

Allspark

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers.

CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities. As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

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In conclusion, with the update above on Mission IT Operator, one is aware of the requirements, skills, characteristics, and salaries. Click on the “Apply Now” button to secure a chance to work as a Mission IT Operator.