Website West Sussex County Council
Saturday Assistant
Horsham Library
Working Pattern: Part-time, 7 hours per week.
About Company.
They are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This post is subject to satisfactory references and health checks.
West Sussex County Council is an equal opportunities employer committed to promoting an inclusive and accessible environment from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.
Job Description.
It’s an active role; carrying books, pushing trolleys, lifting boxes, and being on your feet for long periods.
The job provides variety from welcoming a range of customers, solving basic library queries, helping customers use computers, and supporting regular library events.
To succeed as a Saturday Assistant, you will be friendly, enthusiastic, and hardworking with excellent digital skills and the ability to follow instructions and complete tasks accurately to a set deadline. You will be a keen team player, able to work alongside other library staff and volunteers providing excellent customer service to the whole range of visitors to the library. Good communication skills are key as you will be helping customers of all ages and answering their queries, referring to senior library staff when necessary.
Responsibilities.
- Good communication and customer service skills to interact effectively with the general public and experience providing a service by giving essential advice and guidance.
- Experience team working and the ability to work as part of a team, completing shared tasks, including working alongside volunteers.
- Ability to meet set deadlines, e.g., getting books organized and shelved on time.
- Ability to handle library resources carefully and pass on any issues where appropriate.
- Numeracy and literacy skills to put resources into alpha/numeric order and to deal with handling cash or books on the helpdesk.
Requirements.
- 4 GCSEs with A-C passes, including Maths and English or equivalent qualification/experience.
- Digital expertise and experience, particularly with basic Office applications.
Benefits.
- Training and development opportunities, including coaching and mentoring.
- A strong supportive management team.
- Health and well-being benefits include access to our Employee Assistance Programme.
Salary: £18,516 – £18,887 per annum (£3,704 – £3,777 pro rata, per annum).
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